Frequently Asked Questions

We work with small to mid-sized businesses, typically between $1M and $30M in revenue, across a wide range of industries. Our clients tend to be owner-operated or have small leadership teams that are ready to install more structure and improve execution.

We focus on implementation, not just strategy. Many firms deliver a report and move on. We work alongside your team to build and install the systems, then stay involved to make sure they stick. Our goal is to leave your business running better, not just give you a binder.

Every engagement starts with a consult where we learn about your business, goals, and current constraints. From there, we conduct a structured assessment to identify the highest-impact changes. Then we move into implementation where we build the systems with you.

Yes. While we are proudly based in Pittsburgh, PA, we work with clients remotely across the United States. Our virtual consulting process is structured to be just as effective as in-person work.

Most engagements run between 90 days and 6 months depending on the scope. Some clients continue with ongoing advisory support after the initial implementation phase is complete.

We work across industries including professional services, construction, healthcare, manufacturing, technology, real estate, and retail. Our frameworks are designed to be industry-agnostic because the core operational challenges tend to be universal.

Pricing depends on the scope of the engagement and the size of your business. We offer both project-based and retainer-based arrangements. The first step is a consult where we determine if there is a fit before discussing pricing.

Yes. We help businesses evaluate and adopt AI tools and digital systems that improve efficiency. This includes AI-powered automation, CRM implementation, workflow digitization, and helping teams integrate technology without disrupting operations.

Clients typically see improved operational consistency, better sales follow-through, clearer accountability across their teams, and reduced stress for the owner. Specific outcomes depend on where your business is starting from and which systems we install.

No. We work with your existing team and build on what is already working. Our goal is to strengthen your operations, not replace your people. We help teams become more effective by giving them clearer processes and better cadence.

The first step is to book a consult. You can do that through our contact page or by reaching out directly. During the consult, we will discuss your business and determine if there is a fit for an engagement.

A leadership cadence is a structured weekly rhythm of meetings, reporting, and priorities that keeps the leadership team aligned and focused on execution. It replaces ad hoc meetings and firefighting with a predictable operating system.

Yes. Many clients transition to a monthly advisory arrangement after the initial implementation. This provides continued access to strategic guidance and ensures the systems we built continue to evolve with the business.

Dr. Connor Robertson brings extensive experience in business strategy, operational growth, and organizational development. He has worked with dozens of businesses to install systems that improve execution and drive measurable results. Learn more at drconnorrobertson.com.

Yes. We help business owners build the systems and documentation needed to increase business value and make the company attractive to buyers. This includes operational cleanup, financial clarity, and reducing owner dependence.